Privacy Policy

Information we may collect

When you contact Nightingale Service Centre, we may collect personal information that you choose to provide to us. This may include:

• Your name
• Your telephone number
• Your email address
• Information about your vehicle
• Details of the service, repair or enquiry you contact us about
• Any other information you provide when communicating with us

Our website may also collect limited technical information automatically, such as your IP address, browser type, device type and information about how the website is used.

How we use your information

We may use personal information to:

• Respond to enquiries and requests
• Arrange appointments and provide garage services
• Communicate with you about your vehicle or work being carried out
• Provide quotations or other information you have requested
• Maintain appropriate business and service records
• Operate, maintain and improve our website
• Protect the security of our website and business
• Meet legal, regulatory or accounting requirements where applicable

We do not sell your personal information.

Contact forms and enquiries

If you submit an enquiry through this website, the information you provide will be used to respond to your enquiry and, where appropriate, to arrange or provide the service you have requested.

Please do not include sensitive personal information in a website enquiry unless it is genuinely necessary.

Cookies and website analytics

Like most websites, this website may use cookies and similar technologies to help it function correctly, understand how visitors use the site and improve the visitor experience.

Some cookies may be necessary for the operation and security of the website. Where non-essential cookies or analytics technologies are used, these should be managed in accordance with the choices available through the website's cookie controls.

You can also control or delete cookies through your browser settings.

Sharing your information

We do not sell or rent personal information to third parties.

Information may be shared with trusted service providers where this is reasonably necessary to operate our business, website or communications. We may also disclose information where required to do so by law or where necessary to protect our legal rights.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining appropriate business records and meeting legal or regulatory requirements.

Keeping your information secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No website or electronic communication system can be warrantyd to be completely secure, but we take appropriate precautions to protect the information entrusted to us.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information. These can include the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information in certain circumstances
• Object to or restrict certain uses of your information
• Request a copy of certain information you have provided to us

If you would like to exercise a data protection right, please contact us using the details below.

Links to other websites

Our website may contain links to other websites or services. Nightingale Service Centre is not responsible for the privacy practices of third-party websites, and you should review their own privacy information where appropriate.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our website, services or legal obligations. The latest version will be published on this page.

Contact us about privacy

If you have a question about this privacy policy or how your personal information is handled, please contact: